AI Character Guides Visitors at Tokyo's Haneda Airport

Yamato Holdings launched an AI guide at Haneda Airport

AI Character is a ninja animal assisting visitors

It speaks Japanese, English, and Chinese

It provides info on parcel delivery, baggage storage, and facilities

The guide aims to reduce reception service workload

Trial runs from Nov. 12 to Dec. 8, 2024

Test locations: Yamato baggage counters in Terminal 2 and 3

Generative AI developed by Spiral.AI

Service aims to enhance visitor experience

If successful, it could be expanded for broader use