AI Character Guides Visitors at Tokyo's Haneda Airport
Yamato Holdings launched an AI guide at Haneda Airport
AI Character is a ninja animal assisting visitors
It speaks Japanese, English, and Chinese
It provides info on parcel delivery, baggage storage, and facilities
The guide aims to reduce reception service workload
Trial runs from Nov. 12 to Dec. 8, 2024
Test locations: Yamato baggage counters in Terminal 2 and 3
Generative AI developed by Spiral.AI
Service aims to enhance visitor experience
If successful, it could be expanded for broader use